“The staff team are consistent, they are all very motivated. They treat the clients with respect and build a rapport even with service user’s who are difficult to engage. The staff are very observant and monitor people closely to identify physical health issues that have gone unnoticed or to notice patterns in mental health symptoms, or reasons for certain behaviours”

“It’s so good seeing them (the service users) have top class facilities.”

“Congratulations to you all on 10 years of Shine, very well done on a most successful and valuable service that has and continues to make such a positive difference in many lives. Thank you for all that you continue to do.”

“Management are supportive and approachable and are always willing to find a solution to any problems.”

“Working for Shine is a very enjoyable experience. You get to meet people from all walks of life. We have a diverse team and everyone is friendly and willing to help.”

“Your risk assessments are brilliant. Certainly the best I have seen so far.”

“Shine Partnerships continue to provide an excellent service to ourselves and our users, maintaining regular dialogue, updates and joint working”

“You guys sorted me out and I’m grateful. Your company is a ray of sunshine”

“Your communication with the team is excellent and that puts you right up as one of the best providers”